Distance Sales Agreement

ARTICLE 1 PARTIES

1.1-SELLER
Title : Musêe a Fem
Address : Çengelköy Neighborhood, Ordu Street, Kasım Street 31/B Üsküdar Istanbul
Phone : +90 535 279 84 80
Email address : info@museeafem.com
1.2-BUYER
Name/Surname/Title :
Address :
Phone :
Email address :

ARTICLE 2 SUBJECT

The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers regarding the sale and delivery of the product(s) whose code, name, quantity and sales price are specified in Article 3.1 and ordered electronically by the CUSTOMER through the www.museeafem.com website.

ARTICLE 3 DETERMINATION OF THE PRODUCT SUBJECT TO THE CONTRACT, PAYMENT AND DELIVERY TERMS

3.1-PRODUCTS
The main characteristics of the goods or services are available at www.museeafem.com. The listed and advertised prices on the site are the sales prices. The advertised prices and offers remain valid until updated or changed. Prices advertised for a limited period remain valid until the end of the specified period. All taxes of the product or service subject to the contract are included in the sales price.
3.2-DELIVERY METHOD AND PLAN
Delivery Address :
Person to be Delivered :
Invoice Information :
Product shipments will begin within a maximum of 2 business days after the product is supplied by Musêe a Fem. Shipping is free of charge for all orders.
3.3 DELAY INTEREST
No delay interest is applied by the SELLER since payment is made in cash or by credit card.

ARTICLE 4 GENERAL PROVISIONS

4.1) The BUYER declares that they have read the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the www.museeafem.com website and confirmed the necessary approval electronically. By electronically confirming this Preliminary Information, the BUYER confirms that they have obtained the correct and complete address, basic features of the ordered products, their price including taxes, and payment and delivery information that must be provided by the SELLER before the conclusion of the distance contract.

4.2) The product subject to the contract shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the BUYER’s place of residence, not to exceed the legal period of 30 days for each product.

4.3) The SELLER cannot be held responsible for any issues encountered by the shipping company that prevent the delivery of the product to the BUYER.

4.4) The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the specifications stated in the order, and with any applicable warranty certificates and user manuals.

4.5) The SELLER may supply a different product of equal quality and price, provided that they inform the BUYER and explicitly obtain approval before the obligation period expires.

4.6) If fulfillment of the product or service subject to the order becomes impossible, the SELLER shall notify the consumer before the obligation period expires and refund the total price to the BUYER within 10 business days.

4.7) Confirmation of this Preliminary Information Form electronically is required for delivery of the product. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be released from the obligation of delivering the product.

4.8) In case the BUYER’s credit card is used unfairly or unlawfully by unauthorized persons after delivery of the product, not due to the BUYER’s fault, and the bank or financial institution does not pay the product price to the SELLER, the BUYER must return the product to the SELLER within 3 days, provided that it was delivered to them. In this case, shipping costs belong to the BUYER.

4.9) If the SELLER cannot deliver the product within the contractual period due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation disruptions, they must inform the BUYER. The BUYER may then choose to cancel the order, replace the product with an equivalent one, and/or postpone delivery until the obstructing situation is resolved. If the BUYER cancels the order, the paid amount will be refunded in full within 15 days. For credit card payments, the amount will be refunded to the relevant bank within 7 days after cancellation. Since the reflection of this amount in the BUYER’s account is entirely related to the bank process, the BUYER accepts that possible delays are not under the control of the SELLER and that the refund to the credit card may take 2 to 3 weeks to appear.

ARTICLE 5 REFUND PROCEDURE
• In cases where the CUSTOMER exercises the right of withdrawal, the product cannot be supplied for various reasons, or a refund is decided by the arbitration committee, the SELLER shall refund the full amount collected to the credit card used for payment in a single transaction within 14 days. The bank will refund the amount in installments corresponding to the number of installments in which the CUSTOMER purchased the product. If the refund date and the card’s billing cycle do not coincide, one refund will appear on the card each month, and the CUSTOMER will continue receiving refunds for the number of months equal to the previously paid installments, reducing their outstanding balance.

• In case of return of purchased products, the SELLER will refund the full amount collected to the credit card used for payment in a single transaction. The bank will reflect the refund in installments corresponding to the number of installments originally selected by the CUSTOMER. If the refund date and billing cycle do not coincide, one refund will appear per month, and the CUSTOMER will continue to receive refunds for the number of installment months previously paid, reducing their outstanding balance.

The CUSTOMER acknowledges and undertakes that they have read and accepted this procedure.

ARTICLE 6 RIGHT OF WITHDRAWAL
The BUYER may exercise the right of withdrawal from the contract without assuming any legal or penal liability and without providing any justification, within 14 (fourteen) business days from the date the product is delivered to them or the person/entity at the provided address in distance contracts regarding the sale of goods. For distance contracts concerning service delivery, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised for service contracts in which service delivery has begun with the consumer's approval before the expiration of the withdrawal period. Costs arising from the exercise of the right of withdrawal belong to the SELLER. To exercise the right of withdrawal, written notification must be given to the SELLER via registered mail with return receipt, fax, or e-mail within 14 business days, and the product must not be used within the scope of Article 5-e. In case this right is exercised:
a) The invoice of the product delivered to the BUYER or a third party must be returned. (If the invoice of the product to be returned is issued to a company, the return must be accompanied by a return invoice issued by the company. Returns for corporate invoices cannot be processed unless a RETURN INVOICE is issued.)
b) The petition indicating the use of the right of withdrawal,
c) The products to be returned must be delivered complete and undamaged, including their box, packaging, and standard accessories, if any.
d) The SELLER is obliged to refund the total amount and return documents that place the BUYER under obligation to the BUYER within 10 days from the date of receipt of the withdrawal notification and to receive the product back within 20 days.
e) If there is a decrease in the value of the goods or return becomes impossible due to reasons caused by the BUYER, the BUYER is obliged to compensate the SELLER’s damages proportionally. Custom-made products and personalized items cannot be returned by the SELLER. Hygiene-related items such as earrings cannot be returned. Products for which withdrawal is requested must not have been used. Technological products whose packages have been opened once cannot be returned by the SELLER.
f) If the use of the right of withdrawal causes the total amount of the shopping voucher used in the campaign to fall below the minimum required amount, the used voucher amount will be canceled.

ARTICLE 7 COMPETENT COURT
In the implementation of this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Commerce and Consumer Courts in the SELLER's place of residence are authorized. These are the authorities to which the Buyer may apply.
If the order is finalized, the BUYER is deemed to have accepted all conditions of this contract.
This Contract has been executed for commercial purposes.

SELLER : Musêe a Fem
BUYER :
DATE :